Centza vs Finder

Finder's own fine print says display order is influenced by commercial arrangements.

Finder is the most independent of the major comparison sites. That is the right place to start. It is not the same thing as independent.

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How they compare

Factor Finder Centza
Revenue model Referral fees from providers + sponsored/promoted placements (promoted products are labeled but fees are higher than standard referral) Zero commission, zero referral fees, zero sponsored placements
Display order Finder discloses: "Initial display order is influenced by commercial arrangements" No commercial arrangements influence what you see or where it appears
Ownership conflict Independent of insurers and lenders (strongest of the three incumbents on this point) Independent of insurers and lenders
Coverage breadth Broadest of the major comparison sites; breadth creates depth and accuracy trade-offs Focused on 9 product categories with AI-native depth over breadth
Promoted placements Yes, labeled but commercially driven None
Regulatory action on main platform None on main platform (ASIC action on Finder Wallet 2022; case dismissed 2025) No regulatory actions. ASIC-compliant general advice
AI-native analysis No Yes, plain English across insurance, mortgage, energy, super, savings

Start with a straight assessment of Finder

Finder is the most credible of the three major Australian comparison platforms on the question of structural independence. It does not have an ownership relationship with any insurer or lender the way Compare the Market does, and it has not faced the kind of Federal Court enforcement action that iSelect did over misleading comparison practices.

That matters, and it is worth stating plainly. If you are using a legacy comparison site today, Finder is the more defensible choice than its two main competitors in the same category.

Note on Finder Wallet: ASIC pursued a case against Finder Wallet, a crypto-linked savings product, starting in 2022. That case was dismissed in 2025. The action was against a specific product, not the comparison platform itself. It is not a central criticism of Finder's core business.

What Finder's own disclosure says

Finder publishes a disclosure stating that "initial display order is influenced by commercial arrangements." This means the products you see first are not necessarily the products best matched to your needs. They are the products whose providers have paid to appear there.

"Initial display order is influenced by commercial arrangements."

Finder.com.au, commercial disclosure

Promoted products carry a label. That transparency is better than no label. But a labeled promoted product is still a paid placement. The label tells you the product is featured because money changed hands, not because it ranked highest on the metrics you care about. For most financial decisions, first-position products get materially more clicks regardless of how they are labeled.

Finder's revenue comes from two sources: standard referral fees paid by providers when a consumer clicks through and purchases, and promoted/sponsored placements that cost providers more than standard referral rates. Both create an incentive to keep providers paying and to give paying providers favorable positioning.

The breadth problem

Finder covers more product categories than any other Australian comparison site. That breadth is genuinely useful for discovery. It is also, for specific financial decisions, a source of quality problems. A platform covering hundreds of subcategories across finance, technology, travel and utilities cannot run deep on any single one. The comparison tables tend to be wide and shallow: many products, limited analysis of what actually matters for a specific consumer's situation.

For a decision like choosing a mortgage or switching health insurance, the relevant question is not "which products exist" but "which product is right for my income, risk tolerance and financial position." That question requires analysis, not a table of rates. Finder provides the table. The analysis is left to the consumer.

Where Centza is structurally different

Finder

Independent of provider ownership. Broad coverage. Transparent about commercial influence on display order. Revenue depends on referral fees and sponsored placements from the providers it lists.

Centza

Zero revenue from any financial provider. No referral fees. No sponsored placements. No provider can pay to appear higher or to be included. Revenue model is consumer-facing.

The structural difference is not that Finder is dishonest. It is that Finder's financial survival depends on providers continuing to pay referral fees and sponsored placement fees. That dependency limits how adversarial the analysis can be toward those providers. A comparison site cannot easily publish "do not use Provider X, their product is poor value" when Provider X is paying the referral fee that funds the comparison.

Centza's revenue comes from the consumer side. That removes the dependency on provider payments and allows the analysis to follow the data wherever it leads. No provider is excluded because they declined to pay a fee, and no product gets elevated because someone paid for placement. The nine categories covered (insurance, mortgages, energy, superannuation, savings and others) are analysed using AI-native tools designed to output a clear answer, not a ranked list shaped by commercial relationships.

Key facts

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General Advice Warning

The information provided by Centza is general in nature and does not take into account your personal financial situation, objectives or needs. Before acting on any information, you should consider whether it is appropriate for your circumstances. Centza is not a licensed financial adviser. This content is for informational purposes only and should not be relied upon as personal financial advice. Past performance is not a reliable indicator of future results. Always consider seeking independent financial advice.